Delivering Value Beyond Expectations
Comprehensive Third-Party Administration for Health & Welfare Funds and Pension Funds
Amalgamated Employee Benefits Administrators provides full-service administration tailored to the unique needs of each organization. With expert staff, advanced technology, and proven processes, we deliver efficient, compliant, and cost-effective solutions.
Core Services
- Health and dental claims processing
- Pension plan administration and benefit calculations
- Employer contribution billing and eligibility management
- COBRA administration and regulatory reporting
- Appeals handling and participant support
- Coordination with trustees, providers, and fund professionals
- Financial recordkeeping, reporting, and audit support
- Trustee and membership meeting preparation and attendance
- Annuity Administration
- 401(k) Administration
- Scholarship, Vacation and Training and Apprentice Funds Administration
Customized Solutions
Every client receives a dedicated Account Management Team and Service Executive to oversee onboarding, plan changes, open enrollment, and ongoing administration. We tailor our services and pricing to meet your specific goals and compliance needs.
Extended Capabilities with Amalgamated Medical Care Management
- Utilization and case management
- Disease and wellness programs
- Maternity and hospital readmission management
- 24-hour nurse helpline and health library
- Health risk assessments and independent reviews
- Claims cost management
Exceptional Customer Service
- Omnichannel Contact Center with 30+ trained representatives
- Multilingual support in over 240 languages
- Real-time analytics and call tracking
A Member of the Amalgamated Family of Companies
Amalgamated Employee Benefits Administrators is one of the nation’s leading third party administrators (TPA) of employee benefit plans for unions, businesses, associations and self-insured plans. A member of the Amalgamated Family of Companies, we are a full-service TPA offering services across all benefit plans. The Amalgamated Family of Companies is a group of affiliated businesses which have grown from the flagship company, Amalgamated Life Insurance Company, a leading provider of comprehensive insurance solu-tions. Founded in 1943, Amalgamated Life operates in all 50 states and the District of Columbia. It has consistently earned the “A” (Excellent) Rating from A.M. Best Company since 1975 attesting to its strong fiscal position. In addition to Amalgamated Life, the Amalgamated Family of Companies includes: a third party administrator, Amalgamated Employee Benefits Administrators; Amalgamated Medical Care Management, a medical care management firm; Amalgamated Agency, a property and casualty broker; and AliGraphics, a printing firm.
In the past few weeks there have been numerous restrictions placed on businesses throughout the United States. Many states and localities across the country have enacted temporary restrictions on non-essential business operations, requiring millions of workers to stay home. Amalgamated Life Insurance Company, which is based in New York, is considered an essential business and therefore is not subject to these temporary restrictions.
However, in an effort to protect the health and safety of our employees, their families and communities, we have taken a series of company-wide actions, across all Amalgamated Family of Companies locations, to implement work from home and other flexible arrangements where feasible. Despite these changes, we will continue to provide you and your members with the customer service levels you have come to expect from us prior to the coronavirus outbreak.
We are diligently working with our partners and vendors to utilize our remote capabilities and infrastructure. We are also in constant communication with UPS and the USPS to stay informed of any potential changes in service. For the duration of this state of emergency, Amalgamated Life Insurance Company will comply with any required Notice Obligations by emailing and/or mailing notices to all consumers.
If you have any questions or concerns please reach out to your Amalgamated Family of Companies representative or our customer service center at: 914-367-5000. They are well-prepared to answer your questions and can address your specific needs.
